Site Map

All of our webpage's are listed below. If you are still having difficulty finding the information you need, try searching our site.

Division of Consumer Services - Homepage

About Us
A-Z Resource Guide - Resource Directory
Consumer Information Links - Helpful Links for Consumers
Just for Seniors - Helpful Links for Senior Consumers
Credit Reports - Free Annual Credit Reports
Credit Report Security Freeze - Frequently Asked Questions
Scams, Fraud and Recalls
BBB Scam
Phishing Scam
Return Call Scam
Wireless 411 Service
Consumer Education Presentations - Request a speaker for your next event.
Gift Givers' Guide - A Guide to Charitable Giving in Florida
National Consumer Protection Week: 2005 | 2006 | 2007
LifeSmarts - The Ultimate Consumer Challenge (9th-12th grade)
State Competition Winners: 2004 | 2005 | 2006 | 2007
Just for Kids
Contact Us

Media Resources / Press Releases

2007 | 2006 | 2005 | 2004 | 2003 | 2002 | 2001

File a Complaint

Consumer Complaint Form - General Form (online form)
Florida Do Not Call Complaint Form (online form)
Motor Vehicle Repair Shop Complaint Form (online form)
Price Gouging Complaint Form (online form - only available during a declared state of emergency)

Regulated Programs - Information for Consumers

Business Opportunities
Business Opportunities - FAQs
Dance Studios
Florida Do Not Call Program
Do Not Call List - Definition of Terms
Game Promotions/Sweepstakes
Health Studios
Intrastate Movers
Insurance Options - Interstate Moving
Lemon Law
About the Lemon Law Program
Annual Reports
Does the Lemon Law Apply to Me?
Lemon Law Links
Motor Vehicle Repair Shops
What is a Brake Job?
Tire Purchasing Tips
Pawn Shops
Sellers of Travel
Solicitation of Contributions
Giving to Charity - FAQs
Telemarketing

Regulated Programs - Information for Businesses

Business Opportunities
Charitable Organizations
Dance Studios
Florida Do Not Call Program
Health Studios
Motor Vehicle Repair Shops
Moving, Intrastate Household
Pawn Shops
Sweepstakes/Game Promotion
Telemarketing
Sellers of Travel

Florida Consumer E-Newsletters

2004 | 2005 | 2006 | 2007

2007 Editions
January - Game Promotions, Be a Winner
February - Business Opportunities, BIZ OP or BIZ FLOP?
March - Identity Theft
April - International Calling Scam
May - Gas Saving Tips for Better Fuel Economy
June - Investments Scams
July - Credit / Debot Card Blocking
August - Gift Certificates and Credit Memos
September - Skimming... What you should know

2006 Editions
January - Florida Lemon Law, Don't Get Stuck with a Sour Deal
February - Phishing, Don't Get Hooked
March - Motor Vehicle Repair
April - Wildfire Prevention
May - ID Spoofing
June - Disaster Resource Information
July - Disaster Resource Information
August - Foreign Lotteries, It's a NO-WIN Game
September - Junk Faxes
October - The Division of Consumer Services Overview
November - Donating to Charities
December - How to Buy, Use and Give Gift Cards

2005 Editions
January - Health Studios... make an informed decision
February - Unwanted Sales Calls - Florida Do Not Call
March - Identity Theft - Stay Informed, Be Protected
April - Travel Smart
May - Automotive Financing - GET WHAT YOU PAY FOR!
June - Credit Reports - Be the First to Know
July - Moving in the State of Florida
August - Florida's Landlord/Tenant Law
September - Generator Safety and the Risks of CO Poisoning
October - Travel Scams
November - Toy Safety
December - Holiday Shopping Tips

2004 Editions
November - Tips on Giving to Charity
December - Scanning Machine Accuracy at the Checkout Line

Publications / Brochures

Advisory Councils

Florida Consumer Council
Motor Vehicle Repair Advisory

Still can't find what you're looking for? Try searching our site.

Charles H. Bronson, Commissioner - LuAnn Stiles, Director

Site Map

Division of Consumer Services - Homepage