Charles H. Bronson, Commissioner - LuAnn Stiles, Director

Site Map


All of our web pages are listed below. If you are still having difficulty finding the information you need, try searching our site.

Homepage
About Us
A-Z Resource Guide - Resource Directory
Just for Seniors - Helpful Links for Senior Consumers
Credit Reports - Free Annual Credit Reports
Credit Report Security Freeze - Frequently Asked Questions
Scams, Fraud and Recalls
BBB Scam
Phishing Scam
Return Call Scam
Wireless 411 Service
Consumer Education Presentations - Request a speaker for your next event
Gift Givers' Guide - A Guide to Charitable Giving in Florida
National Consumer Protection Week: 2005 | 2006 | 2007 | 2008 | 2009
LifeSmarts
- The Ultimate Consumer Challenge (9th-12th grade students)
State Competition Winners: 2004 | 2005 | 2006 | 2007 | 2008 | 2009
Teen Consumer Survival Skills 101
Contact Us

Media Resources / Press Releases

2006 | 2007 | 2008 | 2009

Consumer Complaint Form - General Form
Florida Do Not Call Complaint Form
Motor Vehicle Repair Shop Complaint Form
Price Gouging Complaint Form (only available during a declared state of emergency)

Business Opportunities
Business Opportunities - FAQs
Dance Studios
Florida Do Not Call Program

Do Not Call List - Definition of Terms
Game Promotions/Sweepstakes
Health Studios
Intrastate Movers
Insurance Options - Interstate Moving
Lemon Law

" " About the Lemon Law Program
" " Annual Reports
" " Does the Lemon Law Apply to Me?

" " Lemon Law Links
Motor Vehicle Repair Shops
What is a Brake Job?
Tire Purchasing Tips
Pawn Shops
Sellers of Travel
Solicitation of Contributions
Giving to Charity - FAQs
Telemarketing

Business Opportunities | Charitable Organizations | Dance Studios
Florida Do Not Call Program | Health Studios | Motor Vehicle Repair Shops
Moving, Intrastate Household | Pawn Shops | Sweepstakes/Game Promotion
Telemarketing | Sellers of Travel

2004 | 2005 | 2006 | 2007 | 2008 | 2009

2009 Editions
January - Sweepstakes Fraud / Foreign Lotteries
February 2009 - Florida Do Not Call list
March 2009 - Beware of Stimulus Package Scams
April - Florida Lemon Law
May - Skimming, Phishing, Dumpster Diving - You're Identity at Risk
June - Scholarship and Financial Aid Scams
July - Door to Door Sales
August - Florida's Landlord/Tenant Law
September - The Division of Consumer Services
October - Pyramid schemes, Ponzi Schemes, and Multilevel Marketing Plans
November - H1N1 Scams
December - Gift Cards

2008 Editions
January - Health Studios: Make an Informed Decision
February - Phishing Fraud
March - Economic Stimulus Payment Information
April - Travel Clubs, Get What you Pay For
May - When Foreclosure Hits Home
June - Fraudulent Telemarketing Operations
July - Intrastate Movers
August - Hurricane Safety Tips
September - Fraudulent Debt Collectors
October - Going Green Saves you Green
November - Product Recalls
December - The Risks of Purchasing Gift Cards

2007 Editions
January - Game Promotions, Be a Winner
February - Business Opportunities, BIZ OP or BIZ FLOP?
March - Identity Theft
April - International Calling Scam
May - Gas Saving Tips for Better Fuel Economy
June - Investments Scams
July - Credit / Debit Card Blocking
August - Gift Certificates and Credit Memos
September - Skimming... What you should know
October - Opting-out of Pre-screened orders
November - Digital TV Transition
December - Credit Card Responsibility

2006 Editions
January - Florida Lemon Law, Don't Get Stuck with a Sour Deal
February - Phishing, Don't Get Hooked
March - Motor Vehicle Repair
April - Wildfire Prevention
May - ID Spoofing
June - Disaster Resource Information
July - Disaster Resource Information
August - Foreign Lotteries, It's a NO-WIN Game
September - Junk Faxes
October - The Division of Consumer Services Overview
November - Donating to Charities
December - How to Buy, Use and Give Gift Cards

2005 Editions
January - Health Studios... make an informed decision
February - Unwanted Sales Calls - Florida Do Not Call
March - Identity Theft - Stay Informed, Be Protected
April - Travel Smart
May - Automotive Financing - GET WHAT YOU PAY FOR!
June - Credit Reports - Be the First to Know
July - Moving in the State of Florida
August - Florida's Landlord/Tenant Law
September - Generator Safety and the Risks of CO2 Poisoning
October - Travel Scams
November - Toy Safety
December - Holiday Shopping Tips

2004 Editions
November - Tips on Giving to Charity
December - Scanning Machine Accuracy at the Checkout Line

Publications / Brochures

Publications
Auto Repair:  Be A Winner - (En Español)
Business Opportunities - (En Español)
Consumer Tips for Natural Disaster Victims - (En Español)
Court Is Your Last Resort - (En Español)
Florida's Landlord/Tenant - (En Español)
Florida's Lemon Law - (En Español)
Gift Givers' Guide
Health Studios - (En Español)
Home Employment Opportunities - (En Español)
Household Moving Within Florida - (En Español)
How To Avoid Identity Theft - (En Español)
How To Buy/Lease a New Car
How to Buy a Used Car

Multi-Level Marketing vs. Illegal Pyramid Schemes
Protect Your Travel Investment - (En Español)
Recognize and Avoid Telemarketing Fraud - (En Español)
Tips on Giving - (En Español)

Florida Consumer Council
Motor Vehicle Repair Advisory


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