Site Map

All of our web pages are listed below. If you are still having difficulty finding the information you need, try searching our site.

Homepage
About Us
A-Z Resource Guide - Resource Directory
Just for Seniors - Helpful Links for Senior Consumers
Credit Reports - Free Annual Credit Reports
Credit Report Security Freeze - Frequently Asked Questions
Scams, Fraud and Recalls
BBB Scam
Phishing Scam
Return Call Scam
Wireless 411 Service
Consumer Education Presentations - Request a speaker for your next event
Gift Givers' Guide - A Guide to Charitable Giving in Florida
National Consumer Protection Week: 2005 | 2006 | 2007 | 2008 | 2009
LifeSmarts - The Ultimate Consumer Challenge (9th-12th grade students)
State Competition Winners: 2004 | 2005 | 2006 | 2007 | 2008 | 2009
Teen Consumer Survival Skills 101
Contact Us

Media Resources / Press Releases

2006 | 2007 | 2008 | 2009

File a Complaint

Consumer Complaint Form - General Form
Florida Do Not Call Complaint Form
Motor Vehicle Repair Shop Complaint Form
Price Gouging Complaint Form (only available during a declared state of emergency)

Regulated Programs - Information for Consumers

Business Opportunities
Business Opportunities - FAQs
Dance Studios
Florida Do Not Call Program
Do Not Call List - Definition of Terms
Game Promotions/Sweepstakes
Health Studios
Intrastate Movers
Insurance Options - Interstate Moving
Lemon Law
About the Lemon Law Program
Annual Reports
Does the Lemon Law Apply to Me?
Lemon Law Links
Motor Vehicle Repair Shops
What is a Brake Job?
Tire Purchasing Tips
Pawn Shops
Sellers of Travel
Solicitation of Contributions
Giving to Charity - FAQs
Telemarketing

Regulated Programs - Information for Businesses

Florida Consumer E-Newsletters

2004 | 2005 | 2006 | 2007 | 2008 | 2009

2009 Editions
January - Sweepstakes Fraud / Foreign Lotteries
February 2009 - Florida Do Not Call list
March 2009 - Beware of Stimulus Package Scams
April - Florida Lemon Law
May - Skimming, Phishing, Dumpster Diving - You're Identity at Risk
June - Scholarship and Financial Aid Scams
July - Door to Door Sales
August - Florida's Landlord/Tenant Law
September - The Division of Consumer Services
October - Pyramid schemes, Ponzi Schemes, and Multilevel Marketing Plans
November - H1N1 Scams
December - Gift Cards

2008 Editions
January - Health Studios: Make an Informed Decision
February - Phishing Fraud
March - Economic Stimulus Payment Information
April - Travel Clubs, Get What you Pay For
May - When Foreclosure Hits Home
June - Fraudulent Telemarketing Operations
July - Intrastate Movers
August - Hurricane Safety Tips
September - Fraudulent Debt Collectors
October - Going Green Saves you Green
November - Product Recalls
December - The Risks of Purchasing Gift Cards

2007 Editions
January - Game Promotions, Be a Winner
February - Business Opportunities, BIZ OP or BIZ FLOP?
March - Identity Theft
April - International Calling Scam
May - Gas Saving Tips for Better Fuel Economy
June - Investments Scams
July - Credit / Debit Card Blocking
August - Gift Certificates and Credit Memos
September - Skimming... What you should know
October - Opting-out of Pre-screened orders
November - Digital TV Transition
December - Credit Card Responsibility

2006 Editions
January - Florida Lemon Law, Don't Get Stuck with a Sour Deal
February - Phishing, Don't Get Hooked
March - Motor Vehicle Repair
April - Wildfire Prevention
May - ID Spoofing
June - Disaster Resource Information
July - Disaster Resource Information
August - Foreign Lotteries, It's a NO-WIN Game
September - Junk Faxes
October - The Division of Consumer Services Overview
November - Donating to Charities
December - How to Buy, Use and Give Gift Cards

2005 Editions
January - Health Studios... make an informed decision
February - Unwanted Sales Calls - Florida Do Not Call
March - Identity Theft - Stay Informed, Be Protected
April - Travel Smart
May - Automotive Financing - GET WHAT YOU PAY FOR!
June - Credit Reports - Be the First to Know
July - Moving in the State of Florida
August - Florida's Landlord/Tenant Law
September - Generator Safety and the Risks of CO2 Poisoning
October - Travel Scams
November - Toy Safety
December - Holiday Shopping Tips

2004 Editions
November - Tips on Giving to Charity
December - Scanning Machine Accuracy at the Checkout Line

Publications / Brochures

Advisory Councils

Florida Consumer Council
Motor Vehicle Repair Advisory

Still can't find what you're looking for? Try searching our site.

Charles H. Bronson, Commissioner - LuAnn Stiles, Director

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