Publications and Media
Brochures | Public Service Announcements (PSAs) | Press Releases
You can request any of our brochures free of charge!
Auto Repair
Online: English or Español | Download 
: English or Español
Before you bring your vehicle into the service shop, make sure you know your rights. Review this handy pamphlet that outlines the Florida Motor Vehicle Repair Act so you understand your rights as a Florida consumer.
Business Opportunities
Online: English or Español | Download : English or Español
Would you like to own your own business? Possibly earn lots of money? This brochure will give you tips on how to protect yourself from possible business opportunity scams. Before you invest your time and money make sure you review these helpful tips.
Consumer Tips For Natural Disaster Victims
Online: English or Español | Download : English or Español
During times of a natural disaster, some people find it hard to focus on the task at hand. This is also a prime time for con artists to prey on victims. When you have experienced a natural disaster, turn to this brochure for tips on how to deal with day-to-day affairs, such as home repair, credit issues and price gouging.
Court Is Your Last Resort
Online: English or Español | Download : English or Español
No one wants to have to go to court to resolve any issue. This brochure will provide you with tips to follow and additional court options.
Florida Do Not Call Program
Download : English
Florida residents who do not wish to receive sales calls may have their residential, mobile or paging device telephone number included on this list. Business numbers may not be included on the list.
Game Promotions
Online: English or Español | Download : English
Did you know that a game promotion is a marketing technique designed to induce you, the consumer, to purchase a product or service? This pamphlet was designed to inform citizens about game promotions and how to avoid game promotion fraud.
Gift Giver's Guide
Many times we are bombarded with telephone and mail solicitations regarding charitable organizations. Make your money count!!! Before you contribute to a charity search our database which provides financial information on all of the charities currently registered in the State of Florida.
Gotta Gripe (Information on Who to Call for Assistance)
Download : English or Español
If you have a gripe or just need information, take a look at our A-Z Resource Guide. This information is sorted by subject and provides direct contact information for government agencies and additional resources. If you are still unsure of who to call, contact our toll-free Florida hotline at 1-800-HELP-FLA (435-7352) or en Español 1-800-FL-AYUDA (352-9832). A condensed version (A-Z Guide to Government) of is available in a printed format and can be ordered and mailed to you free of charge .
Health Studios
Online: English or Español | Download : English
We are all concerned with our health and fitness but there are so many options to choose from. Review this brochure for an outline of law that regulates health studios. It will give you an overview of your rights and obligations as a health studio member.
Home Employment Opportunities
Online: English or Español | Download : English
Would you like to work at home? Although many of us would like to work our own hours in the comfort of our homes, we must also be wary of fraudulent opportunities. This brochure gives tips on how to avoid fraudulent home employment opportunities.
Identity Theft, How to Avoid
Online: English or Español | Download : English or Español
Did you know that your personal information can be stolen? It's hard to believe, but if you aren't careful with your personal information you may be an easy target for identity theft. Review this brochure to see how you can avoid becoming a victim of identity theft!
Landlord/Tenant Law, Florida
Online: English or Español | Download : English or Español
Review this brochure for an overview of the Florida Landlord/Tenant Act. Before you sign your next lease make sure you know what your rights and responsibilities are regarding your rental.
Lemon Law - Florida
Online: English or Español | Download : English or Español
The Florida Lemon Law is consumer protection law for those who purchase NEW defective automobiles. If you feel you have purchased a "lemon" or defective vehicle, this brochure will help you understand your rights.
Moving Within Florida
Online: English or Español | Download : English or Español
Before you decide to move check out this handy pamphlet that gives you tips on making your moving experience successful.
Telemarketing Fraud, Recognize and Avoid
Online: English or Español |
Download : English or Español
Many of us are bombarded with telemarketing phone calls throughout the day. However, it is sometimes difficult to weed out the telemarketing scams from legitimate offers. Review this brochure for some hints to avoid telemarketing fraud.
Tips on Giving
Online: English or Español | Download : English or Español
If you decide to give your money to a charitable organization, make sure you know exactly where the money is going. Review this brochure for some quick tips on giving to a charity.
Travel Investment, Protect Your
Online: English or Español | Download : English
Vacations and traveling are usually fun times for everyone. Unfortunately, there are crooked sellers of travel out there, waiting to get their hands on your money. Before you book your next trip to paradise, review this brochure to make sure you get what you pay for.
Used Car, How to Buy a
Online: English or Español | Download : English
Buying a vehicle can be a difficult task. Before you start looking for a used vehicle review this brochure on how to buy a used car. It will give you hints on things to look for when test driving and additional things to examine before making a purchase.
Price Gouging PSA
Video File or Text File
Automobile Fraud PSA
coming soon
Charities
coming soon
