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Additional Resources Lemon Law and Links
The links below are for your information only. The goal of the Division of Consumer Services is to provide additional information to consumers. The Florida Department of Agriculture and Consumer Services does not review or confirm these sites for accuracy.
Florida Lemon Law Statute
Chapter 681, F.S. - Motor Vehicle Sales Warranties
Florida Administrative Code Rules pertaining to New Car Lemon Law. Once you access the FAC page, click on Chapter 5, Department of Agriculture and Consumer Services, then scroll down to bookmark 5J-11.
Florida Attorney General's Office
This publication explains consumer rights, gives steps to follow to resolve problems, contains a toll-free number for the Lemon Law Hotline and a form the consumer can use to notify the manufacturer of chronic defects and time out of service for repair.
Better Business Bureau
BBB AUTO LINE is an out-of-court program administered by the Better Business Bureau (BBB) system to settle automotive disputes.
National Center for Dispute Settlement
NCDS has administered automobile manufacturers' warranty arbitration programs since 1995. The disputes are those arising between a manufacturer and an individual customer regarding an alleged defect(s) in the material or workmanship of the customer's vehicle.
National Insurance Crime Bureau
The National Insurance Crime Bureau (NICB) has compiled a database of vehicles and watercraft affected by Hurricanes Katrina, Rita and Wilma. The information in this database was gathered from a number of sources, including insurance companies, salvage yards and state and local authorities. Search the Database
Vehicle Identification Number (VIN) Check
The Florida Department of Highway Safety and Motor Vehicles has a website that allows consumers the ability to search the VIN or title number. Search the Database
National Highway Traffic Safety Administration
Office of Defects Investigation - This site allows you to search consumer complaints, defect investigations, recalls, technical service bulletins and foreign campaigns.
The International Association of Lemon Law Administrators (IALLA)
The Association supports and promotes the role of government agencies at the state/provincial, territorial and national levels responsible for ensuring an honest, safe, informed marketplace, and promoting consumer and business responsibility in a competitive economy.
If you have any questions, call the Lemon Law Hotline at 1-800-321-5366 or 850-410-3807 for assistance. You can also contact us via email at cslemonlaw@doacs.state.fl.us.
