Is my car a Lemon | About Lemon Law | Certified Programs | Annual Reports | Links
Commonly known as Florida’s automobile "Lemon Law," the Motor Vehicle Sales Warranties Act established arbitration boards throughout the State to hear and settle complaints between car manufacturers and owners. Your lemon law period ends two years after the date of original delivery of the motor vehicle, you then have 60 days to file your State Arbitration Request with the department or, if your manufacturer participates, the State Certified Program. Consumers who are successful in Lemon Law arbitration have received either refunds or replacement vehicles. Visit the Florida Attorney General's Office website to view the list of vehicles "bought back" under Florida's Lemon Law.
The System Works |
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The Lemon Law program has proven to be an effective means of recourse for Florida residents. Since the program's inception in 1988, Floridians have received hundreds of millions of dollars in refunds and replacement vehicles through the State Lemon Law Arbitration Program.
Does the Lemon Law Apply to My Vehicle? ( See Full Version ) |
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Did you purchase or lease your vehicle NEW in the State of Florida? Answer
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Does your vehicle have a defect or condition that substantially impairs the use, value or safety of the vehicle? Answer
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Have you taken the vehicle to the dealership or an authorized service agent at least 3 times for the SAME substantial defect or condition or has the vehicle been out of service for at least 15 cumulative calendar days due to one or more substantial defect or conditions? Answer
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Have you mailed by registered or express mail, return receipt requested, to the manufacturer of your vehicle the Motor Vehicle Defect Notification (MVDN) form located in your Lemon Law Handbook provided at the time of purchase? Answer
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Have you had a final repair attempt/inspection after the manufacturer received the MVDN? Answer
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Do you have work orders to verify the repairs to your vehicle? Answer
If you answered YES to the six questions above, you could qualify for protection under the Lemon Law. Please call 1-800-321-5366 or 850-410-3807 to receive a Request for Arbitration Package by mail or download a Request for Arbitration Package 
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