Charles H. Bronson, Commissioner - LuAnn Stiles, Director
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Welcome to the Division of Consumer Services

Complaints Filed
23,625
Recovered for Consumers $5,301,304
Statistics are From:
1/1/08 thru 8/25/08
2007 Figures: 28,293 Complaints and $4,979,887 Recovered for Consumers

The Florida Lemon Law Program - Every Year Millions are Recovered for Consumers
$7,122,671
Statistics are From:
1/1/08 thru 6/30/08
Year 2007 - $17,358,129

WHere do I go for Assistance - Visit the A-Z Resource Guide Today!

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Welcome to the Division of Consumer Services' website. We've designed our site with you in mind. Here you will find consumer related information ranging from identity theft to automobile repair. We strive to bring you the most current information and resources available. If you are unable to find the information you need, visit our online A - Z Resource Guide or call us at 1-800-HELP-FLA (435-7352), outside of Florida 850-488-2221 or en Español 1-800-FL-AYUDA (352-9832).

The Division has regulatory authority over some of Florida's business industries. These include: Business Opportunities, Motor Vehicle Repair Shops, Charitable Organizations, Florida Do Not Call, Dance Studios, Pawnshops, Health Studios (Gyms), Sellers of Travel, Intrastate Movers, Game Promotions, Telemarketing, and administers the Florida Lemon Law program in conjunction with the Florida Attorney General.

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Consumer Recalls (Products, Vehicles, Boats, Food Medicene, Cosmetics, Environmental Products)

Consumer Press Releases and Media