There are a number of ways to contact the Division of Consumer Services. For general questions or consumer/regulated program related topics, please call our toll-free Consumer Services Hotline at 1-800-HELP-FLA (435-7352).
Main Office Line:
Consumer Services Hotline:
1-800-HELP-FLA (435-7352) - Florida only
1-800-FL-AYUDA (352-9832) - En Español
850-410-3800 - Calling from outside of Florida
Fair Rides 24-hour Accident Reporting - (800) 663-3542
Fair Rides Office (850) 410-3838
Standards Field Office - (850) 921-1545
Metrology Lab Telephone - (850) 921-1580
Weights and Measures Permitting - (850) 921-1590
Fair Rides Inspection - (850) 410-3797
LP Gas - (850) 921-1612
Standards - (850) 921-1547
Florida Department of Agriculture and Consumer Services
Division of Consumer Services
Terry Lee Rhodes Building
2005 Apalachee Parkway
Tallahassee, FL 32399-6500
To file a complaint, please visit:
Consumer Complaint Page
Visit our A - Z Resource Guide for a listing of resources.
For additional information, contact us at firstname.lastname@example.org
To make a suggestion, comment or file a complaint regarding the services provided by the Florida Department of Agriculture and Consumer Services, visit the Customer Service Submission Form.
Please note that Florida has a broad public records law (Chapter 119, Florida Statutes). Most written communications to or from state employees are public records obtainable by the public upon request. E-mails sent to this e-mail address may be considered public and will only be withheld from disclosure if deemed confidential pursuant to the laws of the state of Florida.