Charles H. Bronson, Commissioner - LuAnn Stiles, Director

National Consumer Protection Week
February 4 - 10, 2007

READ UP and REACH OUT - Be an informed consumer

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National Consumer Protection Week (NCPW) highlights consumer protection and education efforts around the country. NCPW 2007– Read Up and Reach Out: Be an Informed Consumer – encourages people across the nation to take advantage of the wealth of information that can enhance confidence in the marketplace. Consumer information can help people recognize a rip-off, smell a scam, or find a fraud.

Fraudulent promotions seek to exploit people’s financial fantasies, needs, and general optimism. But informed consumers are better able to see through frauds and deceptions, whether they take the form of questionable claims in an ad, ‘breathless’ offers that come in the mail or email, or schemes that sound like sure-fire successes. Perhaps more important, informed consumers know where to go for information about their rights, and how and where to complain.

READ UP and REACH OUT
Additional Resources

Florida Consumer E-Newsletter
The Division of Consumer Services has created a monthly electronic newsletter for Florida consumers.  Within our newsletters you will find on important consumer related issues. You can also subscribe online and our newsletter will come to you directly every month, via email.

Consumer Publications
Our publications page will link you to the latest consumer publications available from the Division of Consumer Services.


The links below are for your information only. The goal of the Division of Consumer Services is to provide additional information to consumers. The Florida Department of Agriculture and Consumer Services does not review or confirm these sites for accuracy.
READ UP and REACH OUT


AARP

Tips and practical information on the AARP’s website show you how to be a wise consumer.

Better Business Bureaus (BBBs) are nonprofit organizations supported primarily by local business members. The focus of BBB activities is to promote an ethical marketplace by encouraging honest advertising and selling practices, and by providing alternative dispute resolution.

Federal Citizen Information Center
The Federal Citizen Information Center serves as a trusted one-stop source for answers to questions about consumer problems and government services.

Federal Trade Commission (FTC)
Onguardonline.gov provides practical tips from the federal government and the technology industry to help you be on guard against Internet fraud, secure your computer, and protect your personal information.


The National Consumers League

The National Consumers League, founded in 1899, is America 's oldest consumer organization. Its mission is to protect and promote social and economic justice for consumers and workers in the United States and abroad. NCL offers educational materials on a wide variety of subjects.

Office of the Comptroller of the Currency (OCC)
The OCC's Customer Assistance Group (CAG) is ready to help customers of national banks with questions or complaints they have about their financial institution. CAG's toll-free lines are open Monday through Friday, 7:00 a.m. to 7:00 p.m., Central Time. You can reach one of OCC's Customer Assistance Specialists by calling 1-800-613-6743.

United States Postal Inspection Service (USPIS)
Links to all of USPIS' consumer publications.

READ UP and REACH OUT

NCPW 2005 | NCPW 2006 | NCPW 2007 | NCPW 2008