Charles H. Bronson, Commissioner - LuAnn Stiles, Director

A-Z Resource Guide, page D

Subjects that start with the letter A Subjects that start with the letter B Subjects that start with the letter C Subjects that start with the letter D Subjects that start with the letter E Subjects that start with the letter F Subjects that start with the letter G Subjects that start with the letter H Subjects that start with the letter I Subjects that start with the letter J Subjects that start with the letter K Subjects that start with the letter L Subjects that start with the letter M
Subjects that start with the letter N Subjects that start with the letter O Subjects that start with the letter P Subjects that start with the letter Q Subjects that start with the letter R Subjects that start with the letter S Subjects that start with the letter T Subjects that start with the letter U Subjects that start with the letter V Subjects that start with the letter W Subjects that start with the letter X Subjects that start with the letter Y Subjects that start with the letter Z

Subject/Topic

Contact Name and Number

Comments

Dairy

--Dairy Farmers Association Liaison

Florida Department of Agriculture and Consumer Services

850-487-1450

Division of Dairy Industry

Dance Studios

 

 

--Regulation, Information and Complaints

Florida Department of Agriculture and Consumer Services

800-435-7352 or 850-488-2221

F.S. 501.143
Consumers may file a complaint with the Florida Department of Agriculture and Consumer Services for informal mediation.

Day Care Centers (Child Care Program)

--Licensing, Complaints and Information

Florida Department of Children and Families (DCF)

850-921-0701

F.S. 402.26 – 402.319
Currently, DCF child care licensing staff is responsible for the inspection and licensure of child care facilities and homes in 60 out of 67 counties in the State of Florida as well as registration of family day care homes in those counties which do not require licensure.

--Adult / Licensing Only

Florida Agency for Health Care Administration

850-487-2515

F.S. 400 Part III

Assisted Living Program, Adult Family Care Home

--Adult / Complaints

 

Florida Agency for Health Care Administration

888-419-3456

Consumer complaint and information.

Florida Department of Elder Affairs

888-831-0404

The Long-Term Care Ombudsman Program (LTCOP) takes complaints from or on behalf of residents of long-term care facilities (such as nursing homes and assisted living facilities) and advocate on their behalf, at no charge.

Deaf Telephone Services
 

Florida Telecommunications Relay, Inc.

To call Florida Relay, dial 7-1-1, or use these toll free numbers:

800-955-8771 (TTY)
800-955-8770 (Voice)
800-955-1339 (ASCII)
877-955-8260 (VCO-Direct)
800-955-5334 (STS)
877-955-8773 (Spanish)
877-955-8707 (French Cr)

Florida Relay is the communications link for people who are hard of hearing, deaf / blind, or speech impaired. Through the Florida Relay, people who use specialized telephone equipment can communicate with people who use standard telephone equipment.
--Laws / Regulations (Florida Relay)

Florida Public Service Commission

800-342-3552

The Telecommunications Access System Act of 1991 (TASA) gives the Florida Public Service Commission (FPSC) the responsibility for implementation and oversight of the Telecommunications System created by TASA.

Death Penalty

 

Florida Office of the Attorney General

866-966-7226 or 850-414-3990

Criminal Appeals - Sentencing Appeals

Death Certificates
 

Florida Vital Statistics

877-550-7330

This agency issues certified copies of vital records:

1217 Pearl St., Jacksonville, FL 32202

Debt Collection (Collection Agency)

--Licensing

Office of Financial Regulation

850-410-9895

Chapters 559 Part V and VI, F.S., each consumer and/or commercial collection agency engaging in business in this state, unless exempt, must register with the Office.
--Complaints

Florida Department of Financial Services

800-342-2762

 

Deferred Presentment Providers
--Licensing

Office of Financial Regulation

850-410-9895

Chapter 560, Part IV, F.S. - A "Deferred Presentment Provider" is a person who engages in a deferred presentment transaction, which is to provide currency or a payment instrument in exchange for a person's check and agreeing to hold the person's check for a period of time prior to presentment, deposit or redemption.

--Complaints

Florida Department of Financial Services

800-342-2762

 
Demolition
--Asbestos Demolition or Removal

Florida Department of Business and Professional Regulation

800-226-9101 or 850-487-1395

Asbestos Licensing Unit - Consultants and Contractors

Dental Association, Florida

 

Florida Dental Association

850-681-3629

 

Dental Discount Plans

Dental Discount Plans are not insurance. These plans do not pay for any products or services. Instead, they offer discounts on the price of products or services from participating vendors and providers. Discount plans and their marketing representatives are not regulated by the Department of Financial Services or any other governmental entity. Medical Discount Plans are not a licensed insurance product even when sold by licensed insurance agents. If the program offers an insurance component, such as accident insurance, or implies it is underwritten or affiliated with an insurance company, then the marketing representative must be licensed as an insurance agent and the insurance component must be filed and approved by the Department of Financial Services. For questions about a Medical Discount Plan's complaint history, individuals may contact their local Better Business Bureau.

--Complaints

Florida Department of Agriculture and Consumer Services

800-435-7352 or 850-488-2221

Consumers may file a complaint with the Florida Department of Agriculture and Consumer Services for informal mediation.

Dental Hygienist

--Complaints

Department of Health

Dental Complaint Form

--Complaints

AHCA Consumer Complaint Publication and Information Call Center

888-419-3456

 

--Licensing

Florida Department of Health

850-488-0595

Medical Quality Assurance

Dental Laboratory

--Complaints

AHCA Consumer Complaint Publication and Information Call Center

888-419-3456

 

--Complaints

Department of Health

Dental Complaint Form

--Licensing

Florida Department of Health

850-488-0595

Medical Quality Assurance

Dentists

--Complaints

Department of Health

Dental Complaint Form

--Complaints

Agency for Healthcare Administration

888-419-3456 

Consumer complaint and information.

--Licensing

Florida Department of Health Board of Dentistry

850-488-0595

Medical Quality Assurance

Depression

National Institute for Mental Health

866-615-6464

 

--Suicide Crisis Hotline

Kristin Brooks Hope Center

800-784-2433

If you, or someone you know is having thoughts about suicide, call 1-800-SUICIDE (784-2433). Calls are connected to a certified crisis center. Services are available 24 hours a day, seven days a week.

--Helpline

United Way 2-1-1 National Designation

800-892-2757 ext. 211

 

Dietetic Association

--Nutrition Information Hotline

American Dietetic Association

800-877-1600

 

Dieticians/ Nutritionists

 

Florida Department of Health

850-488-0595

 

Digital Television (DTV)
see Television
Directory Assistance
--Florida Network 2-1-1 Florida Alliance of Information and Referral Services (FLAIRS)
This website will connect you with your local 2-1-1 Florida network affiliate.

Disability

--Determinations

Florida Department of Health

850-488-4222

Division of Disability Determinations

--Florida Work Group

Americans with Disabilities Act Working Group

850-487-3423
Toll Free / Voice / TTY:
1-877-232-4968

The mission of the ADA Working Group will be to provide information, referrals, education, and recommendations for compliance and implementation of the ADA and other disability rights laws in order to increase the independence and quality of life for citizens of Florida with disabilities.
Disaster Preparedness/Recovery
--Emergency Response

Florida Division of Emergency Management

800-342-3557

This website contains valuable information about how Florida residents and visitors to the state can prepare for disasters and how citizens can become more involved in the community.
--Food Loss

Florida Department of Children and Families

866-762-2237

To find a customer service center in your area, scroll to the bottom of the page to the section labeled "Finding a Customer Service Center" and select your county.
--National

Federal Emergency Management Agency (FEMA)

202-566-1600

 
--Property Loss Mitigation

My Safe Florida Home

866-513-6734

Administered by the Florida Department of Financial Services, the program help Floridians learn how to harden their homes to better protect themselves and their families from windstorm damage.
--Property Loss Mitigation

Federal Alliance for Safe Homes (FLASH)

877-221-7233

The Federal Alliance for Safe Homes - FLASH, Inc. is a non-profit, 501(c)3 organization dedicated to promoting disaster safety and property loss mitigation.
--Rural USDA - Rural Development Disaster Recovery Information
--Tips (Florida)

Florida Department of Agriculture and Consumer Services

800-435-7352 or 850-488-2221

Consumer tips for natural disasters.

Discrimination

 

Florida Commission on Human Relations

800-342-8170 or 850-488-7082

Housing, Employment, and Public Accommodations (hotels and restaurants).

--Spanish Line

850-488-7082 ext. 1023

 

Disease, Animal

 

Florida Department of Agriculture and Consumer Services

850-410-0900

Division of Animal Industry

Divorce Certificates
 

Florida Vital Statistics

877-550-7330

This agency issues certified copies of vital records:

1217 Pearl St., Jacksonville, FL 32202

Docks (over waterways)
--Permits

Department of Environmental Protection (DEP)

407-893-3307

Before any construction you may need to obtain a permit from DEP to build a dock and authorization from DEP to use the state's submerged lands. 

Doctors

--Complaints and Complaint History

Florida Agency for Health Care Administration

888-419-3456

Consumer complaint and information call center.

--Check License

Florida Department of Health

850-488-0595

Professional Licensure and Regulation

Documentary Stamps

 

Florida Department of Revenue

800-352-3671or 850-488-6800

Florida's Documentary Stamp tax information is available on this website.

Dog Groomers

 

No State Regulations, See City or County

Search by County

Needs an occupational license

--Complaints

Florida Department of Agriculture and Consumer Services

800-435-7352 or 850-488-2221

Consumers may file a complaint with the Florida Department of Agriculture and Consumer Services for informal mediation.

Dog Kennels
--Information and Complaints

Florida Department of Agriculture and Consumer Services

800-435-7352 or 850-410-0900

The Division of Animal Industries will be able to answer questions about kennel's rules and regulations.

Dog Racing

 

Florida Department of Business and Professional Regulation

850-488-9130

F.S. 849.11

Para Mutual Wagering

Domestic Security
--See Homeland Security
Domestic Violence
 

Florida Coalition Against Domestic Violence

800-500-1119

Florida has 41 certified domestic violence centers serving 67 counties. Because not all Florida cities served by domestic violence centers are listed below, you may also wish to try searching for your county to locate the domestic violence center that serves your area.

Donor Program, Statewide Organ and Tissue

 

Florida Agency for Health Care Administration

850-414-0359

Organ and Tissue Donor Education Program - Division of Managed Care and Health Quality

Do Not Call List (Florida)
--Consumers

Florida Department of Agriculture and Consumer Services

800-435-7352 or 850-488-2221

$10.00 first year per number
$5.00 each year thereafter per number

Learn more...

--Businesses

Florida Department of Agriculture and Consumer Services

800-435-7352 or 850-488-2221

Quarterly Fee - $30.00 per area code or $100.00 per statewide listing

Yearly Fee - $120.00 per area code or $400.00 per statewide listing
--National Do Not Call List

Federal Trade Commission

888-382-1222

The National Do Not Call Registry is managed by the Federal Trade Commission (FTC).

"Do Not Resuscitate" Cards

--Information

Florida Department of Health

850-245-4440

Health Care Advance Directives

Drawings and Contests

Florida Department of Agriculture and Consumer Services

800-435-7352 or 850-488-2221

Also known as game promotions.

Dredging

 

Florida Department of Environmental Protection

850-487-4471

Bureau of Beaches and Wetland – Environmental Resource Permitting Program

--Inland Dredging

850-245-8474

 

Driver's License

 

Florida Department of Highway Safety and Motor Vehicles

850-617-2000

 

--Driver License Check

Florida Department of Highway Safety and Motor Vehicles

 

Driving Schools

 

Florida Department of Highway Safety and Motor Vehicles

850-922-9000

 

Drugs

--Regulates Florida Business (will take complaints)

Florida Department of Health

850-487-1257

Bureau of Statewide Pharmaceutical Services

Drug Discounts
 

Florida Discount Drug Card Program

866-341-8894

The Florida Discount Drug Card is designed to lower the cost of prescriptions for Florida residents who meet certain criteria.
 

Medicaid Drug Rebate Program

877-267-2323

This is for Medicaid drug rebate cards and program only.

Drug Free Workplace Labs

--Information and Licensing

 

Florida Agency for Health Care Administration

850-487-3109

F.S. 112 Part I
The Laboratory Unit administers licensure programs for the following: Clinical Laboratories, Drug-free Workplace Labs, Multiphasic Health Testing Centers (MHTC), Organ, Tissue and Eye Procurement Organizations.

Drywall Contractors

 

Florida Department of Business and Professional Regulation

800-226-9101 or 850-487-1395

Division of Professions – Construction Industry Licensing Board

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